From volunteer to manager

The start of Fleur's career

“In November 2019, I started as a public guide. I had been visually impaired for a year and a half and felt like I was looking for a place to re-enter society. muSEEum seemed like the perfect place for that.

I grew into my role as a public guide and discovered that I was capable of more than I thought. That's when I decided to become a guide for the 'Dark Experience.' The challenge of this role lies in guiding different groups of visitors, such as school groups, companies, and families, in complete darkness.

At the end of 2022, a new position was created within muSEEum: the Day Coordinator, responsible for managing daily activities, such as leading the team of guides and public assistants. I saw this new role as an opportunity to develop my leadership skills.”

"As the public coordinator at muSEEum, I work with my colleagues to create an accessible workplace for everyone, regardless of their sight."

"With determination, I applied and got the job. My visual impairment turned out not to be an obstacle, but rather a strength that I could use to add my own twist to the leadership role.

I’ve now progressed to the position of Public Coordinator. In addition to my leadership responsibilities, I am also in charge of several behind-the-scenes activities, such as overseeing the Public Affairs team and our food service. In this role, I coordinate onboarding for new colleagues, events, and handle matters related to the dark experiences. It’s a mix of leadership, coaching, and project management."

An accessible organization 

"In my role, I am the first visually impaired colleague and play a pioneering role in our collaborations with software vendors. Together, we ensure that programs such as our reservation and planning systems are accessible to blind and visually impaired people, so everyone can work independently."

Proud of my work

"I am incredibly happy with my job, where I have a dynamic and challenging role. The fact that I can fulfill this position despite my poor sight makes me proud. My visual challenges are an added value here."

"It’s wonderful to work in an environment where everyone understands each other and collaborates to create an accessible workplace, both inside and outside the organization."

Working means to me

"When I first became visually impaired, my outlook on the future completely changed. But through my effort and the opportunities I seized, I made it work. I'm incredibly happy to be doing this job now; I never would have imagined that a few years ago."